Expected time taken to dispatch the shipment is given against each product on the respective product details page. Orders shall be delivered as per the mentioned timeline.
In usual circumstances, majority of our orders are delivered within 5-7 working days from the day the order is successfully confirmed. Products that are specially procured for you from stores outside your state may take 7-12 working days. Made to order products can take 15-30 days for delivery. We are committed to deliver products within our promised timelines however we deeply regret any delay due to circumstances beyond our control.
If your order has multiple items, these may ship from different locations in separate shipments. You will receive an email if the shipment does not contain all the items that you had ordered.
If you believe that the product is not in good condition, or if the packaging is tampered or damaged, please refuse to accept delivery of the package, and write to us at firstname.lastname@example.org, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
For any divergence or discrepancy in order delivery, we request you to write to us at email@example.com or contact on 70272 70272 within 2 working days from the date of receipt of delivery SMS or email communication, failing to do so, the claim shall not be accepted.